tag:blogger.com,1999:blog-52518319042977003742024-03-09T18:45:35.429-08:00B of A Still SucksOver the years I have had accounts at BofA several times. I always closed them, did it again today 6/3/16, and hopefully it will be my last time using them. This time around it was because of the actions taken to prevent an employee, who never identified herself as one of their employees, from expressing her opinion on 'social media'. This is unacceptable to me and hopefully to you also. Contact: consumer2010@aol.comUnknownnoreply@blogger.comBlogger2125tag:blogger.com,1999:blog-5251831904297700374.post-46330635988300247282016-06-09T09:44:00.000-07:002016-06-09T14:42:01.572-07:00<span style="font-size: large;">Within 2 hour of having seen the below AJC article I closed my account.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi9TFiYJRVOFRy51OIiqL4_atTjMgCgDIK9xoxAvXTfzsfsJko-xQkhnN68Nn5E05Mpy7tcrauxXr_b_ajHCMjlskbLkIvC2yWtkohG9HL1LBp-7mdDejjXR42pXTjbsL92V5lhhPv_lto/s1600/bank-america+sign.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="396" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi9TFiYJRVOFRy51OIiqL4_atTjMgCgDIK9xoxAvXTfzsfsJko-xQkhnN68Nn5E05Mpy7tcrauxXr_b_ajHCMjlskbLkIvC2yWtkohG9HL1LBp-7mdDejjXR42pXTjbsL92V5lhhPv_lto/s640/bank-america+sign.jpg" width="640" /></a></div>
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<span style="font-size: large;">As a '<i><b>citizen journalist</b></i>', with over 250 blog sites, I know that we depend on the First Amendment to allow all of us to freely express our opinions.</span><br />
<span style="font-size: large;"><br /></span>
<span style="font-size: large;">We do NOT need Bank of America firing people they find out are their employees for opinions expressed in online social media.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg7UQe0cjrslCG1Bn8K_gJ-4N00LSmCNoF15WM1C5fbzKaJHHQKt-Qv9SboErrNrDcJw2pEyAP7fCQvFWihTEDeh42v-jVaMvxK8JJzat3Cm1Ns9mx8eJ9m5xzYaN2D-QaRW8mo3NBGgiY/s1600/image0-003.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="268" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg7UQe0cjrslCG1Bn8K_gJ-4N00LSmCNoF15WM1C5fbzKaJHHQKt-Qv9SboErrNrDcJw2pEyAP7fCQvFWihTEDeh42v-jVaMvxK8JJzat3Cm1Ns9mx8eJ9m5xzYaN2D-QaRW8mo3NBGgiY/s640/image0-003.jpg" width="640" /></a></div>
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<span style="font-size: large;">So my B of A account is now <b>closed</b>, I think this one went back to about 2012, didn't think to ask when closing it. B of A does not deserve my account (or yours) and now they don't have mine.</span><br />
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<span style="font-size: large;">Just FYI, I never saw the original posts and only know of them from the AJC article below. I really do not need to know more as the former employee was well within their rights to make her opinions known. </span><br />
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<span style="font-size: large;">B of A has no valid claim against here as to her having sullied the name of their bank. </span><span style="font-size: large;">B of A is already considered the worst major bank in the USA, stupid stuff like this simply re-enforces our perception of that.</span><br />
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<span style="font-size: large;"><b>SOCIAL MEDIA</b></span><br />
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<span style="color: red; font-size: x-large;"><u><span style="font-family: "verdana" , sans-serif;"><b>Bank of America says it has fired employee for racist Facebook ran</b></span>t</u></span><br />
<span style="color: red; font-size: x-large;"><u><br /></u></span>
<span style="font-size: large;">By Ernie Suggs <a href="mailto:esuggs@ajc.com">esuggs@ajc.com</a> <span class="Apple-tab-span" style="white-space: pre;"> </span></span><br />
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<span style="font-size: large;"> Another day, another person fired because of social media.</span><br />
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<span style="font-size: large;"> Thursday’s example was <b>Christine McMullen Lindgren</b>, an Atlanta-based employee at <b><span style="color: blue;">Bank of America</span></b>.</span><br />
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<span style="font-size: large;"> Lindgren posted recently that she hated Facebook in a rant telling blacks to “go back to Africa, get over your pity party. You created this hatred and your own kind that brought your great-great-grandparents over here and sold them.”</span><br />
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<span style="font-size: large;"> It is unclear who Lindgren is specifically targeting in her rant.</span><br />
<span style="font-size: large;"><br /></span>
<span style="font-size: large;"> “Do something with your lives and your children’s lives. I’m sure you don’t work, collect welfare and teach hatred (to) your poor children all 5 of them you can’t afford because I pay for them,” continued Lindgren, who identified herself as a personal banker in her profile.</span><br />
<span style="font-size: large;"> </span><br />
<span style="font-size: large;">But she’s a personal banker no more, at least not at Bank of America.</span><br />
<span style="font-size: large;"><br /></span>
<span style="font-size: large;"> Andy Aldridge, a senior vice president and communications manager for the bank, confirmed Thursday afternoon that Lindgren had worked at the bank and that the comments were “reprehensible and unacceptable.”</span><br />
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<span style="font-size: large;"> “We have investigated the matter and terminated her,” Aldridge said. “She no longer works for Bank of America.”</span><br />
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<span style="font-size: large;"> Aldridge said the bank even took the unprecedented step of announcing and confirming Lindgren’s firing on their Twitter account and, yes, Facebook page.</span><br />
<span style="font-size: large;"> </span><br />
<span style="font-size: large;"> Hundreds of people commented on Lindgren’s post.</span><br />
<span style="font-size: large;"> </span><br />
<span style="font-size: large;"> “I looked at her page and saw she had black friends. So this didn’t sit well with my spirit,” said Cheryl McCall Wiggins, one of those who weighed in. “So are you saying that this is how you feel about your friends? Or are your friends the good black people and you were talking about the bad black people?”</span><br />
<span style="font-size: large;"><br /></span>
<span style="font-size: large;"> The very Facebook that Lindgren loathed reacted in kind, blasting her for her comments and flooding Bank of America with calls, emails and social media posts.</span><br />
<span style="font-size: large;"> </span><br />
<span style="font-size: large;"> “Christine McMullen Lindgren wrote a horrifically racist, anti-Black comment on Facebook and she proudly listed you, Bank of America, as her employer,” one person posted on Facebook. “Does she represent the racist values you strive for or the ones you’ve promised to abandon?”</span><br />
<span style="font-size: large;"> </span><br />
<span style="font-size: large;">“Does Christine McMullen Lindgren really work for you? If she is one of your employees, are you going to take action against her?” someone else wrote. “Failure to do so sends a very loud message to your current African-American customers. I’m sure possible new customers will have a second thought before opening an account with Bank of America if this is not addressed properly.”</span><br />
<span style="font-size: large;"><br /></span>
<span style="font-size: large;"> “I hope this company’s values do not align with Christine’s,” wrote another woman, offering to send the bank screenshots. “Let this be a lesson to those who choose to be nasty on the Internet and believe their actions have no repercussion. Please, let me and others who have reported her know that this situation will be taken care of. Thank you.”</span><br />
<span style="font-size: large;"> </span><br />
<span style="font-size: large;">By 1 p.m. Thursday, Bank of America had let them know.</span><br />
<span style="font-size: large;"> </span><br />
<span style="font-size: large;"> Nicole Huckaby posted several comments about Lindgren’s rant on her Face-book page, as well as screen-shots of her telephone calls to Bank of America. She said the bank’s comment on Lindgren’s termination didn’t go far enough.</span><br />
<span style="font-size: large;"> “They owe black people an apology,” Huckaby said. “The bank didn’t write the post, but at the end of the day, she represented the bank.”</span><br />
<span style="font-size: large;"><br /></span>
<span style="font-size: large;"> Huckaby doesn’t personally bank at Bank of America, but she said her daughter closed her account Thursday morning in protest.</span><br />
<span style="font-size: large;"><br /></span>
<span style="font-size: large;"> Aldridge said the company is also reaching out to individual customers who have contacted the bank.</span><br />
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<span style="font-size: large;"></span><br />
<span style="font-size: large;"> Unreachable has been Lindgren. She deleted her Facebook page.</span><br />
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<span style="font-size: large;">------------------ <b><span style="color: #274e13;">Account now Closed</span></b> -------------------</span><br />
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</span><br />
<span style="font-size: large;">If you support what we call our '<b>Freedom of the Press</b>', whether it is in the AJC, on a blog like this one or posted on Facebook, you should close your Bank of America accounts and let them know you have done so and why you closed them.</span><br />
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<span style="font-size: large;">=========================================</span></b>Unknownnoreply@blogger.com2tag:blogger.com,1999:blog-5251831904297700374.post-6997693776665346632016-06-08T00:00:00.000-07:002016-06-09T14:49:00.036-07:00<div class="bodyMainContainer level-four" id="content" style="background-color: white; border: 0px none; color: #333333; float: left; margin: 0px; max-width: none; padding: 0px; width: 672px;">
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<span style="color: red; font-family: "verdana" , sans-serif; font-size: large;"><u>Email Addresses For Bank Of America Executives</u></span></h1>
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<span style="line-height: 25px;"><span style="font-size: medium;">Below are Bank of America executive/employee email addresses. </span></span><br />
<span style="line-height: 25px;"><span style="font-size: medium;"><br /></span></span><span style="line-height: 25px;"><span style="font-size: medium;">Feel free to launch a EECB (executive email carpet bomb) to each/all of them on this, or other topics. However, it may be that your emails are blocked. Here is what their site says about contacts:</span></span><br />
<span style="line-height: 25px;"><span style="font-size: medium;"><br /></span></span>
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<tr class="ccbnBgTtl" style="border: 0px none; margin: 0px; padding: 0px;"><td align="left" style="border: 0px none; margin: 0px; padding: 0px;"><span class="ccbnTtl" style="border: 0px none; display: inline-block; font-family: "connections_cond_bold" , "arial" , sans-serif; font-size: 21px; line-height: 1em; margin: 0px; padding: 0px 0px 10px; text-transform: uppercase;"><span style="color: #38761d;"><b><u>CONTACT THE BOARD OF DIRECTORS</u></b></span></span></td></tr>
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<span style="font-family: "verdana" , sans-serif;"><b>Persons seeking to communicate with the Board of Directors, any director, non-management members of the Board as a group or any committee of the Board should send a letter to the Corporate Secretary at Bank of America Corporation, 214 N. Tryon St., NC1-027-20-05, Charlotte, NC 28255. The letter should indicate to whom the communication is intended. The Corporate Secretary or the secretary of the designated committee may sort or summarize the communications as appropriate. Communications that are commercial solicitations, <span style="color: red;">customer complaints</span>, incoherent or obscene will not be communicated to the Board or any director or committee of the Board</b></span><span style="font-family: "arial" , sans-serif;">.</span></div>
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<span style="color: #333333; font-size: small;"><span style="font-family: "trebuchet ms" , sans-serif; line-height: 25px;">Brian.Moynihan@bankofamerica.com,</span></span><br />
<span style="color: #333333; font-size: small;"><span style="font-family: "trebuchet ms" , sans-serif; line-height: 25px;">Dean.Athanasia@bankofamerica.com,</span></span><br />
<span style="color: #333333; font-size: small;"><span style="font-family: "trebuchet ms" , sans-serif; line-height: 25px;">Catherine.P.Bessant@bankofamerica.com,</span></span><br />
<span style="color: #333333; font-size: small;"><span style="font-family: "trebuchet ms" , sans-serif; line-height: 25px;">Sheri.B.Bronstein@bankofamerica.com,</span></span><br />
<span style="color: #333333; font-size: small;"><span style="font-family: "trebuchet ms" , sans-serif; line-height: 25px;">Paul.M.Donofrio@bankofamerica.com,</span></span><br />
<span style="color: #333333; font-size: small;"><span style="font-family: "trebuchet ms" , sans-serif; line-height: 25px;">Anne.M.Finucane@bankofamerica.com,</span></span><br />
<span style="color: #333333; font-size: small;"><span style="font-family: "trebuchet ms" , sans-serif; line-height: 25px;">Geoffrey.S.Greener@bankofamerica.com,</span></span><br />
<span style="color: #333333; font-size: small;"><span style="font-family: "trebuchet ms" , sans-serif; line-height: 25px;">Christine.P.Katziff@bankofamerica.com,</span></span><br />
<span style="color: #333333; font-size: small;"><span style="font-family: "trebuchet ms" , sans-serif; line-height: 25px;">Terry.Laughlin@bankofamerica.com,</span></span><br />
<span style="color: #333333; font-size: small;"><span style="font-family: "trebuchet ms" , sans-serif; line-height: 25px;">David.G.Leitch@bankofamerica.com,</span></span><br />
<span style="color: #333333; font-size: small;"><span style="font-family: "trebuchet ms" , sans-serif; line-height: 25px;">Gary.G.Lynch@bankofamerica.com,</span></span><br />
<span style="color: #333333; font-size: small;"><span style="font-family: "trebuchet ms" , sans-serif; line-height: 25px;">Thomas.K.Montag@bankofamerica.com,</span></span><br />
<span style="color: #333333; font-size: small;"><span style="font-family: "trebuchet ms" , sans-serif; line-height: 25px;">Thong.M.Nguyen@bankofamerica.com,</span></span><br />
<span style="color: #333333; font-size: small;"><span style="font-family: "trebuchet ms" , sans-serif; line-height: 25px;">Andrea.B.Smith@bankofamerica.com,</span></span><br />
<span style="color: #333333; font-size: small;"><span style="font-family: "trebuchet ms" , sans-serif; line-height: 25px;">Bruce.R.Thompson@bankofamerica.com,</span></span><br />
<span style="font-family: "trebuchet ms" , sans-serif; font-size: small;">Lee.McEntire@bankofamerica.com,</span><br />
<span style="font-family: "trebuchet ms" , sans-serif; font-size: small;">Andy.Aldridge@bankofamerica.com</span><br />
<span style="color: #333333; font-size: medium;"><span style="line-height: 25px;"><br /></span></span><span style="color: #333333; font-size: medium;"><span style="line-height: 25px;"><br /></span></span><span style="color: #333333; font-size: medium;"><span style="line-height: 25px;"><u><span style="color: blue;">Misc Comment:</span></u> One of these days Al Sharpton or one of the M L King bunch will wander into the BOA Executive Biographies section where there are 15 photos and biographies displayed.</span></span><br />
<span style="color: #333333; font-size: medium;"><span style="line-height: 25px;"><br /></span></span><span style="color: #333333; font-size: medium;"><span style="line-height: 25px;">As I pointed out in my reply to Mr. McEntire of BOA, the closest BOA comes to 'diversity' is one second generation guy from Vietnam, all the others are as White as ghosts.</span></span><br />
<span style="color: #333333; font-size: medium;"><span style="line-height: 25px;"><br /></span></span><span style="color: #333333; font-size: medium;"><span style="line-height: 25px;">I'd like to be a "fly on the wall" when all that shit hits the fan.</span></span></div>
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<span style="font-family: "verdana" , sans-serif; font-size: x-large;"><u>
Meet the leaders of Bank of America</u></span></h2>
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Our team is committed to helping provide opportunities for our customers and clients throughout their financial lives. Each team member brings the expertise, judgment, leadership and diversity of thought and experience required to make responsible decisions for all of our stakeholders.</div>
</div>
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<img alt="Brian T. Moynihan, Chairman of the Board, Chief Executive Officer" src="http://about.bankofamerica.com/assets/images/our-story/our-team/OurTeam-Execs-1-686x454.jpg" style="border: 0px none; display: block; float: left; height: auto; margin: 0px 20px 0px 0px; padding: 0px; width: 342.71875px;" /><br />
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<a class="coremetrics" href="http://about.bankofamerica.com/en-us/our-story/brian-moynihan.html" style="border: 0px none; color: #6b5e51; margin: 0px; padding: 0px; text-decoration: none;" target="_self">Brian Moynihan | <span class="executiveTitle" style="border: 0px none; font-style: italic; font-weight: normal; margin: 0px; padding: 0px;">Chairman of the Board, Chief Executive Officer</span></a></h3>
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Brian Moynihan leads a team of more than 200,000 employees dedicated to making financial lives better for people, companies of every size, and institutional investors across the United States and around the world.<a class="highlighted capitalize coremetrics" href="http://about.bankofamerica.com/en-us/our-story/brian-moynihan.html" style="border: 0px none; color: #0052c2; margin: 0px; padding: 0px; text-decoration: none; white-space: nowrap;" target="_self"><span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">learn</span> More<span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">about Brian Moynihan</span></a></div>
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<img alt="Dean Athanasia" src="http://about.bankofamerica.com/assets/images/our-story/our-team/OurTeam_Execs_Athanasia-686-454.jpg" style="border: 0px none; display: block; float: left; height: auto; margin: 0px 20px 0px 0px; padding: 0px; width: 342.71875px;" /><br />
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<a class="coremetrics" href="http://about.bankofamerica.com/en-us/our-story/dean-athanasia.html" style="border: 0px none; color: #6b5e51; margin: 0px; padding: 0px; text-decoration: none;" target="_self">Dean Athanasia | <span class="executiveTitle" style="border: 0px none; font-style: italic; font-weight: normal; margin: 0px; padding: 0px;">President of Preferred and Small Business Banking, Co-head of Consumer Banking</span></a></h3>
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Dean Athanasia is president of Preferred and Small Business Banking at Bank of America and is a member of the company's executive management team. His team is responsible for growing relationships with the company's 11 million mass affluent and small business banking customers.<a class="highlighted capitalize coremetrics" href="http://about.bankofamerica.com/en-us/our-story/dean-athanasia.html" style="border: 0px none; color: #0052c2; margin: 0px; padding: 0px; text-decoration: none; white-space: nowrap;" target="_self"><span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">learn</span> More<span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">about Dean Athanasia</span></a></div>
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<img alt="Catherine Bessant, Chief Operations and Technology Officer" src="http://about.bankofamerica.com/assets/images/our-story/our-team/OurTeam-Execs-2-686x454.jpg" style="border: 0px none; display: block; float: left; height: auto; margin: 0px 20px 0px 0px; padding: 0px; width: 342.71875px;" /><br />
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<a class="coremetrics" href="http://about.bankofamerica.com/en-us/our-story/catherine-bessant.html" style="border: 0px none; color: #6b5e51; margin: 0px; padding: 0px; text-decoration: none;" target="_self">Catherine P. Bessant | <span class="executiveTitle" style="border: 0px none; font-style: italic; font-weight: normal; margin: 0px; padding: 0px;">Chief Operations and Technology Officer</span></a></h3>
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Catherine P. Bessant is chief operations and technology officer at Bank of America, and is a member of the company’s executive management team.<a class="highlighted capitalize coremetrics" href="http://about.bankofamerica.com/en-us/our-story/catherine-bessant.html" style="border: 0px none; color: #0052c2; margin: 0px; padding: 0px; text-decoration: none; white-space: nowrap;" target="_self"><span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">learn</span> More<span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">about Catherine P. Bessant</span></a></div>
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<img alt="Sheri B. Bronstein, Global Human Resources Executive" src="http://about.bankofamerica.com/assets/images/our-story/our-team/sheri-bronstein.jpg" style="border: 0px none; display: block; float: left; height: auto; margin: 0px 20px 0px 0px; padding: 0px; width: 342.71875px;" /><br />
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<h3 style="border: 0px none; color: #c41230; float: left; font-size: 15.6000003814697px; line-height: 1.08; margin: 0px 0px 10px; padding: 0px; width: 302.390625px;">
<a class="coremetrics" href="http://about.bankofamerica.com/en-us/our-story/sheri-bronstein.html" style="border: 0px none; color: #6b5e51; margin: 0px; padding: 0px; text-decoration: none;" target="_self">Sheri B. Bronstein | <span class="executiveTitle" style="border: 0px none; font-style: italic; font-weight: normal; margin: 0px; padding: 0px;">Global Human Resources Executive</span></a></h3>
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Sheri B. Bronstein is the global human resources executive for Bank of America and a member of the company’s executive management team. In this role, Bronstein leads a global team of human resources professionals responsible for recruiting, leadership development, learning, compensation, benefits, diversity and inclusion, and…<a class="highlighted capitalize coremetrics" href="http://about.bankofamerica.com/en-us/our-story/sheri-bronstein.html" style="border: 0px none; color: #0052c2; margin: 0px; padding: 0px; text-decoration: none; white-space: nowrap;" target="_self"><span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">learn</span> More<span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">about Sheri B. Bronstein</span></a></div>
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<img alt="Paul M. Donofrio" src="http://about.bankofamerica.com/assets/images/our-story/our-team/paul-donofrio_686x454.jpg" style="border: 0px none; display: block; float: left; height: auto; margin: 0px 20px 0px 0px; padding: 0px; width: 342.71875px;" /><br />
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<h3 style="border: 0px none; color: #c41230; float: left; font-size: 15.6000003814697px; line-height: 1.08; margin: 0px 0px 10px; padding: 0px; width: 302.390625px;">
<a class="coremetrics" href="http://about.bankofamerica.com/en-us/our-story/paul-donofrio.html" style="border: 0px none; color: #6b5e51; margin: 0px; padding: 0px; text-decoration: none;" target="_self">Paul M. Donofrio | <span class="executiveTitle" style="border: 0px none; font-style: italic; font-weight: normal; margin: 0px; padding: 0px;">Chief Financial Officer</span></a></h3>
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Paul M. Donofrio is chief financial officer at Bank of America, with responsibility for the overall financial management of the company, including accounting, balance sheet management, financial planning and analysis, corporate treasury, investor relations, corporate investments and tax. He is also a member of the company’s e…<a class="highlighted capitalize coremetrics" href="http://about.bankofamerica.com/en-us/our-story/paul-donofrio.html" style="border: 0px none; color: #0052c2; margin: 0px; padding: 0px; text-decoration: none; white-space: nowrap;" target="_self"><span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">learn</span> More<span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">about Paul M. Donofrio</span></a></div>
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<img alt="Anne Finucane, Vice Chairman" src="http://about.bankofamerica.com/assets/images/our-story/our-team/OurTeam-Execs-4-686x454.jpg" style="border: 0px none; display: block; float: left; height: auto; margin: 0px 20px 0px 0px; padding: 0px; width: 342.71875px;" /><br />
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<a class="coremetrics" href="http://about.bankofamerica.com/en-us/our-story/anne-finucane.html" style="border: 0px none; color: #6b5e51; margin: 0px; padding: 0px; text-decoration: none;" target="_self">Anne M. Finucane | <span class="executiveTitle" style="border: 0px none; font-style: italic; font-weight: normal; margin: 0px; padding: 0px;">Vice Chairman</span></a></h3>
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Anne M. Finucane is vice chairman at Bank of America and a member of the company's executive management team. She is responsible for the strategic positioning of Bank of America and oversees the public policy, customer research and analytics, global marketing, communications and environmental, social and governance (ESG) efforts for th…<a class="highlighted capitalize coremetrics" href="http://about.bankofamerica.com/en-us/our-story/anne-finucane.html" style="border: 0px none; color: #0052c2; margin: 0px; padding: 0px; text-decoration: none; white-space: nowrap;" target="_self"><span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">learn</span> More<span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">about Anne M. Finucane</span></a></div>
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<img alt="Geoffrey Greener, Chief Risk Officer" src="http://about.bankofamerica.com/assets/images/our-story/our-team/OurTeam_Geoffrey_Greener_686x454.jpg" style="border: 0px none; display: block; float: left; height: auto; margin: 0px 20px 0px 0px; padding: 0px; width: 342.71875px;" /><br />
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<a class="coremetrics" href="http://about.bankofamerica.com/en-us/our-story/geoffrey-greener.html" style="border: 0px none; color: #6b5e51; margin: 0px; padding: 0px; text-decoration: none;" target="_self">Geoffrey S. Greener | <span class="executiveTitle" style="border: 0px none; font-style: italic; font-weight: normal; margin: 0px; padding: 0px;">Chief Risk Officer</span></a></h3>
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Geoffrey S. Greener is chief risk officer of Bank of America. He is responsible for overseeing the company’s governance and strategy for global risk management and compliance, including relationships with key regulators and supervisory institutions worldwide. Greener is a member of the company’s executive management team. G…<a class="highlighted capitalize coremetrics" href="http://about.bankofamerica.com/en-us/our-story/geoffrey-greener.html" style="border: 0px none; color: #0052c2; margin: 0px; padding: 0px; text-decoration: none; white-space: nowrap;" target="_self"><span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">learn</span> More<span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">about Geoffrey S. Greener</span></a></div>
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<img alt="Christine Katziff, Corporate General Auditor" src="http://about.bankofamerica.com/assets/images/our-story/our-team/OurTeam-Execs-5-686x454.jpg" style="border: 0px none; display: block; float: left; height: auto; margin: 0px 20px 0px 0px; padding: 0px; width: 342.71875px;" /><br />
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<a class="coremetrics" href="http://about.bankofamerica.com/en-us/our-story/christine-katziff.html" style="border: 0px none; color: #6b5e51; margin: 0px; padding: 0px; text-decoration: none;" target="_self">Christine P. Katziff | <span class="executiveTitle" style="border: 0px none; font-style: italic; font-weight: normal; margin: 0px; padding: 0px;">Corporate General Auditor</span></a></h3>
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Christine P. Katziff is the corporate general auditor of Bank of America and a member of the company’s executive management team. She leads a global team of audit and credit review professionals responsible for providing an independent assessment of the company’s internal controls and credit standards and for making rec…<a class="highlighted capitalize coremetrics" href="http://about.bankofamerica.com/en-us/our-story/christine-katziff.html" style="border: 0px none; color: #0052c2; margin: 0px; padding: 0px; text-decoration: none; white-space: nowrap;" target="_self"><span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">learn</span> More<span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">about Christine P. Katziff</span></a></div>
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<img alt="Terry Laughlin, Vice Chairman, Head of Global Wealth and Investment Management" src="http://about.bankofamerica.com/assets/images/our-story/our-team/OurTeam-Execs-6-686x454.jpg" style="border: 0px none; display: block; float: left; height: auto; margin: 0px 20px 0px 0px; padding: 0px; width: 342.71875px;" /><br />
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<a class="coremetrics" href="http://about.bankofamerica.com/en-us/our-story/terry-laughlin.html" style="border: 0px none; color: #6b5e51; margin: 0px; padding: 0px; text-decoration: none;" target="_self">Terry Laughlin | <span class="executiveTitle" style="border: 0px none; font-style: italic; font-weight: normal; margin: 0px; padding: 0px;">Vice Chairman, Head of Global Wealth and Investment Management</span></a></h3>
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Terry Laughlin is vice chairman of Bank of America, and a member of the company’s executive management team. His responsibilities include oversight of the company’s Global Wealth and Investment Management division, which includes Merrill Lynch Wealth Management, U.S. Trust, and Global Wealth and Retirement Solutions. To…<a class="highlighted capitalize coremetrics" href="http://about.bankofamerica.com/en-us/our-story/terry-laughlin.html" style="border: 0px none; color: #0052c2; margin: 0px; padding: 0px; text-decoration: none; white-space: nowrap;" target="_self"><span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">learn</span> More<span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">about Terry Laughlin</span></a></div>
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<img alt="David Leitch" src="http://about.bankofamerica.com/assets/images/our-story/our-team/David_Leitch.jpeg" style="border: 0px none; display: block; float: left; height: auto; margin: 0px 20px 0px 0px; padding: 0px; width: 342.71875px;" /><br />
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<a class="coremetrics" href="http://about.bankofamerica.com/en-us/our-story/david-leitch.html" style="border: 0px none; color: #6b5e51; margin: 0px; padding: 0px; text-decoration: none;" target="_self">David G. Leitch | <span class="executiveTitle" style="border: 0px none; font-style: italic; font-weight: normal; margin: 0px; padding: 0px;">Global General Counsel</span></a></h3>
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David G. Leitch is global general counsel for Bank of America, responsible for overseeing the company’s legal functions and its relationships with regulatory and law enforcement authorities around the world.<a class="highlighted capitalize coremetrics" href="http://about.bankofamerica.com/en-us/our-story/david-leitch.html" style="border: 0px none; color: #0052c2; margin: 0px; padding: 0px; text-decoration: none; white-space: nowrap;" target="_self"><span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">learn</span> More<span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">about David G. Leitch</span></a></div>
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<img alt="Gary Lynch, Vice Chairman" src="http://about.bankofamerica.com/assets/images/our-story/our-team/OurTeam-Execs-7-686x454.jpg" style="border: 0px none; display: block; float: left; height: auto; margin: 0px 20px 0px 0px; padding: 0px; width: 342.71875px;" /><br />
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<h3 style="border: 0px none; color: #c41230; float: left; font-size: 15.6000003814697px; line-height: 1.08; margin: 0px 0px 10px; padding: 0px; width: 302.390625px;">
<a class="coremetrics" href="http://about.bankofamerica.com/en-us/our-story/gary-lynch.html" style="border: 0px none; color: #6b5e51; margin: 0px; padding: 0px; text-decoration: none;" target="_self">Gary G. Lynch | <span class="executiveTitle" style="border: 0px none; font-style: italic; font-weight: normal; margin: 0px; padding: 0px;">Vice Chairman</span></a></h3>
<div class="profile-summary-content" style="border: 0px none; float: left; margin: 0px 0px 10px; padding: 0px; width: 288.953125px;">
<div style="border: 0px none; color: #6b5e51; font-size: 13.1999998092651px; line-height: 17.1599998474121px; padding: 0px;">
Gary G. Lynch is a vice chairman of Bank of America and a member of the executive management team. He is responsible for advising the bank's senior leadership and board of directors, with a focus on international regulatory, corporate governance and shareholder-related matters.<a class="highlighted capitalize coremetrics" href="http://about.bankofamerica.com/en-us/our-story/gary-lynch.html" style="border: 0px none; color: #0052c2; margin: 0px; padding: 0px; text-decoration: none; white-space: nowrap;" target="_self"><span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">learn</span> More<span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">about Gary G. Lynch</span></a></div>
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</div>
<div class="clear" style="border: 0px none; clear: both; margin: 0px; padding: 0px;">
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<div class="profile-description" style="background: rgb(237, 233, 221); border: 1px solid rgb(150, 150, 150); font-family: arial, sans-serif; margin: 0px 0px 12px; padding: 0px; width: 672px;">
<img alt="Thomas Montag, Chief Operating Officer" src="http://about.bankofamerica.com/assets/images/our-story/our-team/OurTeam-Execs-8-686x454.jpg" style="border: 0px none; display: block; float: left; height: auto; margin: 0px 20px 0px 0px; padding: 0px; width: 342.71875px;" /><br />
<div class="profile-summary" style="border: 0px none; margin: 25px 0px 0px; padding: 0px;">
<h3 style="border: 0px none; color: #c41230; float: left; font-size: 15.6000003814697px; line-height: 1.08; margin: 0px 0px 10px; padding: 0px; width: 302.390625px;">
<a class="coremetrics" href="http://about.bankofamerica.com/en-us/our-story/thomas-montag.html" style="border: 0px none; color: #6b5e51; margin: 0px; padding: 0px; text-decoration: none;" target="_self">Thomas K. Montag | <span class="executiveTitle" style="border: 0px none; font-style: italic; font-weight: normal; margin: 0px; padding: 0px;">Chief Operating Officer</span></a></h3>
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<div style="border: 0px none; color: #6b5e51; font-size: 13.1999998092651px; line-height: 17.1599998474121px; padding: 0px;">
Thomas K. Montag is chief operating officer of Bank of America and is a member of the company’s executive management team. In this role, he is responsible for all of the businesses that serve companies and institutional investors, including middle-market commercial and large corporate clients, and institutional investor clients, …<a class="highlighted capitalize coremetrics" href="http://about.bankofamerica.com/en-us/our-story/thomas-montag.html" style="border: 0px none; color: #0052c2; margin: 0px; padding: 0px; text-decoration: none; white-space: nowrap;" target="_self"><span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">learn</span> More<span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">about Thomas K. Montag</span></a></div>
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<div class="profile-description" style="background: rgb(237, 233, 221); border: 1px solid rgb(150, 150, 150); font-family: arial, sans-serif; margin: 0px 0px 12px; padding: 0px; width: 672px;">
<img alt="Thong Nguyen, President of Retail Banking, Co-head of Consumer Banking" src="http://about.bankofamerica.com/assets/images/our-story/our-team/OurTeam_Execs-14-686x454.jpg" style="border: 0px none; display: block; float: left; height: auto; margin: 0px 20px 0px 0px; padding: 0px; width: 342.71875px;" /><br />
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<h3 style="border: 0px none; color: #c41230; float: left; font-size: 15.6000003814697px; line-height: 1.08; margin: 0px 0px 10px; padding: 0px; width: 302.390625px;">
<a class="coremetrics" href="http://about.bankofamerica.com/en-us/our-story/thong-nguyen.html" style="border: 0px none; color: #6b5e51; margin: 0px; padding: 0px; text-decoration: none;" target="_self">Thong M. Nguyen | <span class="executiveTitle" style="border: 0px none; font-style: italic; font-weight: normal; margin: 0px; padding: 0px;">President of Retail Banking, Co-head of Consumer Banking</span></a></h3>
<div class="profile-summary-content" style="border: 0px none; float: left; margin: 0px 0px 10px; padding: 0px; width: 288.953125px;">
<div style="border: 0px none; color: #6b5e51; font-size: 13.1999998092651px; line-height: 17.1599998474121px; padding: 0px;">
Thong M. Nguyen is president of Bank of America’s Retail Banking business and is a member of the company’s executive management team. His team is responsible for providing a full range of financial products and services to 40 million customers.<a class="highlighted capitalize coremetrics" href="http://about.bankofamerica.com/en-us/our-story/thong-nguyen.html" style="border: 0px none; color: #0052c2; margin: 0px; padding: 0px; text-decoration: none; white-space: nowrap;" target="_self"><span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">learn</span> More<span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">about Thong M. Nguyen</span></a></div>
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<div class="clear" style="border: 0px none; clear: both; margin: 0px; padding: 0px;">
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<div class="profile-description" style="background: rgb(237, 233, 221); border: 1px solid rgb(150, 150, 150); font-family: arial, sans-serif; margin: 0px 0px 12px; padding: 0px; width: 672px;">
<img alt="Andrea B. Smith, Chief Administrative Officer" src="http://about.bankofamerica.com/assets/images/our-story/our-team/OurTeam-Execs-9-686x454.jpg" style="border: 0px none; display: block; float: left; height: auto; margin: 0px 20px 0px 0px; padding: 0px; width: 342.71875px;" /><br />
<div class="profile-summary" style="border: 0px none; margin: 25px 0px 0px; padding: 0px;">
<h3 style="border: 0px none; color: #c41230; float: left; font-size: 15.6000003814697px; line-height: 1.08; margin: 0px 0px 10px; padding: 0px; width: 302.390625px;">
<a class="coremetrics" href="http://about.bankofamerica.com/en-us/our-story/andrea-smith.html" style="border: 0px none; color: #6b5e51; margin: 0px; padding: 0px; text-decoration: none;" target="_self">Andrea B. Smith | <span class="executiveTitle" style="border: 0px none; font-style: italic; font-weight: normal; margin: 0px; padding: 0px;">Chief Administrative Officer</span></a></h3>
<div class="profile-summary-content" style="border: 0px none; float: left; margin: 0px 0px 10px; padding: 0px; width: 288.953125px;">
<div style="border: 0px none; color: #6b5e51; font-size: 13.1999998092651px; line-height: 17.1599998474121px; padding: 0px;">
Andrea B. Smith is Bank of America’s chief administrative officer and a member of the company’s executive management team. In this role, Smith brings together several critical functions that drive the business strategy for the company.<a class="highlighted capitalize coremetrics" href="http://about.bankofamerica.com/en-us/our-story/andrea-smith.html" style="border: 0px none; color: #0052c2; margin: 0px; padding: 0px; text-decoration: none; white-space: nowrap;" target="_self"><span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">learn</span> More<span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">about Andrea B. Smith</span></a></div>
</div>
</div>
<div class="clear" style="border: 0px none; clear: both; margin: 0px; padding: 0px;">
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<div class="profile-description" style="background: rgb(237, 233, 221); border: 1px solid rgb(150, 150, 150); font-family: arial, sans-serif; margin: 0px 0px 12px; padding: 0px; width: 672px;">
<img alt="Bruce Thompson, Vice Chairman" src="http://about.bankofamerica.com/assets/images/our-story/our-team/OurTeam-Execs-11-686x454.jpg" style="border: 0px none; display: block; float: left; height: auto; margin: 0px 20px 0px 0px; padding: 0px; width: 342.71875px;" /><br />
<div class="profile-summary" style="border: 0px none; margin: 25px 0px 0px; padding: 0px;">
<h3 style="border: 0px none; color: #c41230; float: left; font-size: 15.6000003814697px; line-height: 1.08; margin: 0px 0px 10px; padding: 0px; width: 302.390625px;">
<a class="coremetrics" href="http://about.bankofamerica.com/en-us/our-story/bruce-thompson.html" style="border: 0px none; color: #6b5e51; margin: 0px; padding: 0px; text-decoration: none;" target="_self">Bruce R. Thompson | <span class="executiveTitle" style="border: 0px none; font-style: italic; font-weight: normal; margin: 0px; padding: 0px;">Vice Chairman</span></a></h3>
<div class="profile-summary-content" style="border: 0px none; float: left; margin: 0px 0px 10px; padding: 0px; width: 288.953125px;">
<div style="border: 0px none; color: #6b5e51; font-size: 13.1999998092651px; line-height: 17.1599998474121px; padding: 0px;">
Bruce R. Thompson is vice chairman at Bank of America and chairman of Global Acquisition Finance and Capital Commitments.<a class="highlighted capitalize coremetrics" href="http://about.bankofamerica.com/en-us/our-story/bruce-thompson.html" style="border: 0px none; color: #0052c2; margin: 0px; padding: 0px; text-decoration: none; white-space: nowrap;" target="_self"><span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">learn</span> More<span class="accessibility-hidden" style="border: 0px none; height: 1px; left: -9999px; margin: 0px; overflow: hidden; padding: 0px; position: absolute; top: auto; width: 1px;">about Bruce R. Thompson</span></a></div>
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<b><span style="font-size: medium;">Thanks for looking in from California and Texas BoA employees! Every little bit helps to get the word out as to just how bad a company you work for.</span></b><br />
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<table class="standard wrap-table fixed-by-colspan" style="background-color: #fcfcfc; border-collapse: collapse; border-spacing: 0px; clear: both; color: #2f363d; font-family: helvetica, arial, verdana; font-size: 14px; line-height: 20.7999992370605px; margin: 0px; padding: 0px; table-layout: fixed; width: 756px;"><thead style="margin: 0px; padding: 0px;">
<tr style="margin: 0px; padding: 0px; vertical-align: text-bottom;"><th colspan="25" style="background-color: #cccccc; border-top-left-radius: 7px; border-top-right-radius: 7px; color: black; font-size: 12px; line-height: 1.1em; margin: 0px; padding: 0.6em 0px; text-indent: 8px; vertical-align: text-bottom;">Visitor Analysis & System Spec</th></tr>
</thead><tbody style="margin: 0px; padding: 0px;">
<tr style="margin: 0px; padding: 0px; vertical-align: text-bottom;"><th colspan="4" style="color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">Referring URL:</th><td class="smaller-font" colspan="21" style="color: black; font-family: verdana; font-size: 11px !important; line-height: 16px; margin: 0px; padding: 3px 0.5em 3px 8px; vertical-align: text-bottom;"><div class="ref-t" style="color: #006600; margin: 0px; padding: 0px;">
(No referring link)</div>
</td></tr>
<tr class="odd" style="margin: 0px; padding: 0px; vertical-align: text-bottom;"><th colspan="4" style="background-color: #eeeeee; color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">Host Name:</th><td colspan="9" style="background-color: #eeeeee; color: black; font-family: verdana; font-size: 11px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;"><span class="hostname" style="color: #bb2222; margin: 0px; padding: 0px;">spxysfo1.bankofamerica.com</span></td><th colspan="4" style="background-color: #eeeeee; color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">Browser:</th><td colspan="8" style="background-color: #eeeeee; color: black; font-family: verdana; font-size: 11px; line-height: 16px; margin: 0px; padding: 3px 0.5em 3px 8px; vertical-align: text-bottom;">IE 11.0</td></tr>
<tr style="margin: 0px; padding: 0px; vertical-align: text-bottom;"><th colspan="4" style="color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">IP Address:</th><td colspan="9" style="font-family: verdana; font-size: 11px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;"><span style="color: black;">171.159.64.10 — </span><a class="tooltip clickable arrowtip ip-label" data-ip_address="171.159.64.10" data-textbox_id="ip_address_label_popup_171.159.64.1032004" data-textbox_value="Bank Of America" href="http://statcounter.com/p10995674/edit-ip-address-label/?visitor_ip_address=171.159.64.10&return_url=%2Fp10995674%2Fmagnify%2F%3Fip_number%3D2879340554%26PHPSESSID%3Da5e6628ca0b819062bce9ef58fa38435&PHPSESSID=a5e6628ca0b819062bce9ef58fa38435" style="color: #771100; cursor: pointer; height: 16px; margin: 0px 0px 0px 3px; padding: 0px; text-decoration: none; white-space: nowrap;" title_="<form method="POST" action="../edit-ip-address-label/"><span class="label-advanced">&nbsp;</span><label for="ip_address_label_popup_171.159.64.1032004">Descriptive Label: </label>
<div class="with-attached-button with-buttons single-button">
<input type="text" name="ip_address_label" autocomplete="off" id="ip_address_label_popup_171.159.64.1032004" size="60" value="" maxlength="60" class="textbox input">
<div class="attached-button-up" style="visibility: visible;">&nbsp;</div>
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<label class="check"><input type="checkbox" name="add_to_all_projects">&nbsp;Add to all projects</label>
<div class="label-advanced-ip-range"><label class="check"><input type="radio" name="ip_address" value="171.159.64.10" checked="checked">&nbsp;<span class="code">171.159.64.10</span> (just this visitor)</label><label class="check"><input type="radio" name="ip_address" value="171.159.64.*">&nbsp;<span class="code">171.159.64.*</span> (Up to 256 potentially similar visitors)</label><label class="check"><input type="radio" name="ip_address" value="171.159.*.*">&nbsp;<span class="code">171.159.*.*</span> (Up to 65,536 potentially similar visitors)</label>
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"><span style="color: red;"><b>Bank Of America</b></span></a></td><th colspan="4" style="color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">Operating System:</th><td colspan="8" style="color: black; font-family: verdana; font-size: 11px; line-height: 16px; margin: 0px; padding: 3px 0.5em 3px 8px; vertical-align: text-bottom;">Win7</td></tr>
<tr class="odd" style="margin: 0px; padding: 0px; vertical-align: text-bottom;"><th colspan="4" style="background-color: #eeeeee; color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">Location:</th><td colspan="9" style="background-color: #eeeeee; color: black; font-family: verdana; font-size: 11px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">Concord, California, United States</td><th colspan="4" style="background-color: #eeeeee; color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">Resolution:</th><td colspan="8" style="background-color: #eeeeee; color: black; font-family: verdana; font-size: 11px; line-height: 16px; margin: 0px; padding: 3px 0.5em 3px 8px; vertical-align: text-bottom;">1280x1024</td></tr>
<tr style="margin: 0px; padding: 0px; vertical-align: text-bottom;"><th colspan="4" style="color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">Returning Visits:</th><td colspan="9" style="color: black; font-family: verdana; font-size: 11px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">6</td><th colspan="4" style="color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">Javascript:</th><td colspan="8" style="color: black; font-family: verdana; font-size: 11px; line-height: 16px; margin: 0px; padding: 3px 0.5em 3px 8px; vertical-align: text-bottom;">Enabled</td></tr>
<tr class="odd" style="margin: 0px; padding: 0px; vertical-align: text-bottom;"><th colspan="4" style="background-color: #eeeeee; color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">Visit Length:</th><td colspan="9" style="background-color: #eeeeee; font-family: verdana; font-size: 11px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;"><b><span style="color: blue;">20 mins 19 secs</span></b></td><th colspan="4" style="background-color: #eeeeee; color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">ISP:</th><td colspan="8" style="background-color: #eeeeee; font-family: verdana; font-size: 11px; line-height: 16px; margin: 0px; padding: 3px 0.5em 3px 8px; vertical-align: text-bottom;"><span style="color: red;"><b>Bank Of America</b></span></td></tr>
</tbody></table>
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<table class="standard wrap-table fixed-by-colspan" style="background-color: #fcfcfc; border-collapse: collapse; border-spacing: 0px; clear: both; color: #2f363d; font-family: helvetica, arial, verdana; font-size: 14px; line-height: 20.7999992370605px; margin: 0px; padding: 0px; table-layout: fixed; width: 756px;"><thead style="margin: 0px; padding: 0px;">
<tr style="margin: 0px; padding: 0px; vertical-align: text-bottom;"><th colspan="25" style="background-color: #cccccc; border-top-left-radius: 7px; border-top-right-radius: 7px; color: black; font-size: 12px; line-height: 1.1em; margin: 0px; padding: 0.6em 0px; text-indent: 8px; vertical-align: text-bottom;">Visitor Analysis & System Spec</th></tr>
</thead><tbody style="margin: 0px; padding: 0px;">
<tr style="margin: 0px; padding: 0px; vertical-align: text-bottom;"><th colspan="4" style="color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">Referring URL:</th><td class="smaller-font" colspan="21" style="color: black; font-family: verdana; font-size: 11px !important; line-height: 16px; margin: 0px; padding: 3px 0.5em 3px 8px; vertical-align: text-bottom;"><div class="iw" data-wp="254" style="margin: 0px; overflow: hidden; padding: 0px; position: relative;">
<span class="fh" style="margin: 0px 0px 0px -3px; padding: 0px;"> </span><a class="ind ref-l" href="http://bankofamericastillsucks.blogspot.com/?m=1" style="color: #006600; margin: 0px; padding: 0px; text-decoration: none;" target="_blank"><span class="dm" style="color: #002400; margin: 0px; padding: 0px;">bankofamericastillsucks.blogspot.com</span>/?m=1</a></div>
</td></tr>
<tr class="odd" style="margin: 0px; padding: 0px; vertical-align: text-bottom;"><th colspan="4" style="background-color: #eeeeee; color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">Host Name:</th><td colspan="9" style="background-color: #eeeeee; color: black; font-family: verdana; font-size: 11px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;"><span class="hostname" style="color: #bb2222; margin: 0px; padding: 0px;">spxyric1.bankofamerica.com</span></td><th colspan="4" style="background-color: #eeeeee; color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">Browser:</th><td colspan="8" style="background-color: #eeeeee; color: black; font-family: verdana; font-size: 11px; line-height: 16px; margin: 0px; padding: 3px 0.5em 3px 8px; vertical-align: text-bottom;">iPhone</td></tr>
<tr style="margin: 0px; padding: 0px; vertical-align: text-bottom;"><th colspan="4" style="color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">IP Address:</th><td colspan="9" style="font-family: verdana; font-size: 11px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;"><span style="color: black;">171.161.160.10 — </span><a class="tooltip clickable arrowtip ip-label" data-ip_address="171.161.160.10" data-textbox_id="ip_address_label_popup_171.161.160.1079434" data-textbox_value="Bank Of America" href="http://statcounter.com/p10995674/edit-ip-address-label/?visitor_ip_address=171.161.160.10&return_url=%2Fp10995674%2Fmagnify%2F%3Fip_number%3D2879496202" style="color: #771100; cursor: pointer; height: 16px; margin: 0px 0px 0px 3px; padding: 0px; text-decoration: none; white-space: nowrap;" title_="<form method="POST" action="../edit-ip-address-label/"><span class="label-advanced">&nbsp;</span><label for="ip_address_label_popup_171.161.160.1079434">Descriptive Label: </label>
<div class="with-attached-button with-buttons single-button">
<input type="text" name="ip_address_label" autocomplete="off" id="ip_address_label_popup_171.161.160.1079434" size="60" value="" maxlength="60" class="textbox input">
<div class="attached-button-up" style="visibility: visible;">&nbsp;</div>
</div><div class="label-advanced-section">
<label class="check"><input type="checkbox" name="add_to_all_projects">&nbsp;Add to all projects</label>
<div class="label-advanced-ip-range"><label class="check"><input type="radio" name="ip_address" value="171.161.160.10" checked="checked">&nbsp;<span class="code">171.161.160.10</span> (just this visitor)</label><label class="check"><input type="radio" name="ip_address" value="171.161.160.*">&nbsp;<span class="code">171.161.160.*</span> (Up to 256 potentially similar visitors)</label><label class="check"><input type="radio" name="ip_address" value="171.161.*.*">&nbsp;<span class="code">171.161.*.*</span> (Up to 65,536 potentially similar visitors)</label>
</div>
<a href="../ip-address-label/" class="view-all-labels">View All Labels</a>
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</form>
"><span style="color: red;"><b>Bank Of America</b></span></a></td><th colspan="4" style="color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">Operating System:</th><td colspan="8" style="color: black; font-family: verdana; font-size: 11px; line-height: 16px; margin: 0px; padding: 3px 0.5em 3px 8px; vertical-align: text-bottom;">iOS</td></tr>
<tr class="odd" style="margin: 0px; padding: 0px; vertical-align: text-bottom;"><th colspan="4" style="background-color: #eeeeee; color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">Location:</th><td colspan="9" style="background-color: #eeeeee; color: black; font-family: verdana; font-size: 11px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">Texas, United States</td><th colspan="4" style="background-color: #eeeeee; color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">Resolution:</th><td colspan="8" style="background-color: #eeeeee; color: black; font-family: verdana; font-size: 11px; line-height: 16px; margin: 0px; padding: 3px 0.5em 3px 8px; vertical-align: text-bottom;">375x667</td></tr>
<tr style="margin: 0px; padding: 0px; vertical-align: text-bottom;"><th colspan="4" style="color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">Returning Visits:</th><td colspan="9" style="color: black; font-family: verdana; font-size: 11px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">5</td><th colspan="4" style="color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">Javascript:</th><td colspan="8" style="color: black; font-family: verdana; font-size: 11px; line-height: 16px; margin: 0px; padding: 3px 0.5em 3px 8px; vertical-align: text-bottom;">Enabled</td></tr>
<tr class="odd" style="margin: 0px; padding: 0px; vertical-align: text-bottom;"><th colspan="4" style="background-color: #eeeeee; color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">Visit Length:</th><td colspan="9" style="background-color: #eeeeee; font-family: verdana; font-size: 11px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;"><span style="color: blue;"><b>11 min 21 secs</b></span></td><th colspan="4" style="background-color: #eeeeee; color: black; font-size: 12px; line-height: 16px; margin: 0px; padding: 3px 2px 3px 8px; vertical-align: text-bottom;">ISP:</th><td colspan="8" style="background-color: #eeeeee; font-family: verdana; font-size: 11px; line-height: 16px; margin: 0px; padding: 3px 0.5em 3px 8px; vertical-align: text-bottom;"><b><span style="color: red;">Bank Of America</span></b></td></tr>
</tbody></table>
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<span style="background-color: white; color: red; font-family: "verdana" , sans-serif; font-size: large;"><b><u>Customer Service Hall of Shame</u></b></span><br />
<span style="background-color: white; font-family: "arial" , "tahoma" , "helvetica" , "freesans" , sans-serif; font-size: large;"><b><br /></b></span><span style="background-color: white; font-family: "arial" , "tahoma" , "helvetica" , "freesans" , sans-serif; font-size: 14.8500003814697px; line-height: 20.7900009155273px;"></span><b style="background-color: white; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 14.8500003814697px; line-height: 20.7900009155273px;">By </b><span style="background-color: white; font-family: "arial" , "tahoma" , "helvetica" , "freesans" , sans-serif; font-size: 14.8500003814697px; line-height: 20.7900009155273px;">Douglas A. McIntyre, Alexander Kent, Alexander E.M. Hess, Thomas C. Frohlich and Ashley C. Allen</span><span class="Apple-tab-span" style="background-color: white; font-family: "arial" , "tahoma" , "helvetica" , "freesans" , sans-serif; font-size: 14.8500003814697px; line-height: 20.7900009155273px; white-space: pre;"> </span><br />
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<span style="background-color: white; font-family: "arial" , "tahoma" , "helvetica" , "freesans" , sans-serif; font-size: medium;">When it comes to companies we dread dealing with, we all know who they are. Let’s put it this way, would you rather go to the Apple Genius Bar to fix something with your iPhone or to the <b>Bank of America</b> teller to reverse a surprise interest charge?</span><br />
<span style="background-color: white; font-family: "arial" , "tahoma" , "helvetica" , "freesans" , sans-serif; font-size: medium;"><br /></span><span style="background-color: white; font-family: "arial" , "tahoma" , "helvetica" , "freesans" , sans-serif; font-size: 14.8500003814697px; line-height: 20.7900009155273px;"></span><span style="background-color: white; font-family: "arial" , "tahoma" , "helvetica" , "freesans" , sans-serif; font-size: medium;"><b>It’s perhaps no wonder <span style="color: red;">Bank of America</span> leads the nation in bad customer service.</b> The massive U.S. financial institution has made the Customer Service Hall of Shame every year since 2009.</span><br />
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<b style="background-color: white; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 14.8500003814697px; line-height: 20.7900009155273px;">Read more:</b><br />
<a href="http://247wallst.com/special-report/2014/07/18/customer-service-hall-of-shame-3/" style="background-color: white; color: #771100; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 14.8500003814697px; line-height: 20.7900009155273px; text-decoration: none;">http://247wallst.com/special-report/2014/07/18/customer-service-hall-of-shame-3/</a><br />
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<span style="font-size: large;">From: <a href="mailto:lee.mcentire@bankofamerica.com" style="color: #771100;">lee.mcentire@bankofamerica.com</a></span><br />
<span style="font-size: large;">To: Harris2016@aol.com</span><br />
<span style="font-size: large;">Sent: 6/3/2016 4:15:05 P.M. Eastern Daylight Time</span></div>
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<span style="font-size: large;"><br /></span><span style="font-size: large;">Subj: RE: B of A Still Sucks - http://bankofamericastillsucks.blogspot.com/</span></div>
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<span style="color: #1f497d; font-family: "calibri" , sans-serif; font-size: large;"><b>I feel no remorse for the company’s swift action as we represent a diverse culture and her comments were unwarranted and hurtful. I am sorry to hear you took the action you did and hope you find a bank that helps with your financial needs. </b><span style="font-size: 11pt;"><o:p></o:p></span></span></div>
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