Thursday, June 9, 2016

Within 2 hour of having seen the below AJC article I closed my account.

As a 'citizen journalist', with over 250 blog sites, I know that we depend on the First Amendment to allow all of us to freely express our opinions.

We do NOT need Bank of America firing people they find out are their employees for opinions expressed in online social media.

So my B of A account is now closed, I think this one went back to about 2012, didn't think to ask when closing it.  B of A does not deserve my account (or yours) and now they don't have mine.

Just FYI, I never saw the original posts and only know of them from the AJC article below.  I really do not need to know more as the former employee was well within their rights to make her opinions known.   

B of A has no valid claim against here as to her having sullied the name of their bank.  B of A is already considered the worst major bank in the USA, stupid stuff like this simply re-enforces our perception of that.

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SOCIAL MEDIA

Bank of America says it has fired employee for racist Facebook rant

By Ernie Suggs esuggs@ajc.com  

   Another day, another person fired because of social media.

   Thursday’s example was Christine McMullen Lindgren, an Atlanta-based employee at Bank of America.

   Lindgren posted recently that she hated Facebook in a rant telling blacks to “go back to Africa, get over your pity party. You created this hatred and your own kind that brought your great-great-grandparents over here and sold them.”

   It is unclear who Lindgren is specifically targeting in her rant.

   “Do something with your lives and your children’s lives. I’m sure you don’t work, collect welfare and teach hatred (to) your poor children all 5 of them you can’t afford because I pay for them,” continued Lindgren, who identified herself as a personal banker in her profile.
  
But she’s a personal banker no more, at least not at Bank of America.

   Andy Aldridge, a senior vice president and communications manager for the bank, confirmed Thursday afternoon that Lindgren had worked at the bank and that the comments were “reprehensible and unacceptable.”

   “We have investigated the matter and terminated her,” Aldridge said. “She no longer works for Bank of America.”

   Aldridge said the bank even took the unprecedented step of announcing and confirming Lindgren’s firing on their Twitter account and, yes, Facebook page.
  
 Hundreds of people commented on Lindgren’s post.
  
 “I looked at her page and saw she had black friends. So this didn’t sit well with my spirit,” said Cheryl McCall Wiggins, one of those who weighed in. “So are you saying that this is how you feel about your friends? Or are your friends the good black people and you were talking about the bad black people?”

   The very Facebook that Lindgren loathed reacted in kind, blasting her for her comments and flooding Bank of America with calls, emails and social media posts.
  
 “Christine McMullen Lindgren wrote a horrifically racist, anti-Black comment on Facebook and she proudly listed you, Bank of America, as her employer,” one person posted on Facebook. “Does she represent the racist values you strive for or the ones you’ve promised to abandon?”
   
“Does Christine McMullen Lindgren really work for you? If she is one of your employees, are you going to take action against her?” someone else wrote. “Failure to do so sends a very loud message to your current African-American customers. I’m sure possible new customers will have a second thought before opening an account with Bank of America if this is not addressed properly.”

   “I hope this company’s values do not align with Christine’s,” wrote another woman, offering to send the bank screenshots. “Let this be a lesson to those who choose to be nasty on the Internet and believe their actions have no repercussion. Please, let me and others who have reported her know that this situation will be taken care of. Thank you.”
   
By 1 p.m. Thursday, Bank of America had let them know.
  
 Nicole Huckaby posted several comments about Lindgren’s rant on her Face-book page, as well as screen-shots of her telephone calls to Bank of America. She said the bank’s comment on Lindgren’s termination didn’t go far enough.
   “They owe black people an apology,” Huckaby said. “The bank didn’t write the post, but at the end of the day, she represented the bank.”

   Huckaby doesn’t personally bank at Bank of America, but she said her daughter closed her account Thursday morning in protest.

   Aldridge said the company is also reaching out to individual customers who have contacted the bank.


   Unreachable has been Lindgren. She deleted her Facebook page.

------------------ Account now Closed -------------------








If you support what we call our 'Freedom of the Press', whether it is in the AJC, on a blog like this one or posted on Facebook, you should close your Bank of America accounts and let them know you have done so and why you closed them.

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Wednesday, June 8, 2016

Email Addresses For Bank Of America Executives

Meet the leaders of Bank of America

Our team is committed to helping provide opportunities for our customers and clients throughout their financial lives. Each team member brings the expertise, judgment, leadership and diversity of thought and experience required to make responsible decisions for all of our stakeholders.
Brian T. Moynihan, Chairman of the Board, Chief Executive Officer

Brian Moynihan | Chairman of the Board, Chief Executive Officer

Brian Moynihan leads a team of more than 200,000 employees dedicated to making financial lives better for people, companies of every size, and institutional investors across the United States and around the world.learn Moreabout Brian Moynihan
Dean Athanasia

Dean Athanasia | President of Preferred and Small Business Banking, Co-head of Consumer Banking

Dean Athanasia is president of Preferred and Small Business Banking at Bank of America and is a member of the company's executive management team. His team is responsible for growing relationships with the company's 11 million mass affluent and small business banking customers.learn Moreabout Dean Athanasia
Catherine Bessant, Chief Operations and Technology Officer

Catherine P. Bessant | Chief Operations and Technology Officer

Catherine P. Bessant is chief operations and technology officer at Bank of America, and is a member of the company’s executive management team.learn Moreabout Catherine P. Bessant
Sheri B. Bronstein, Global Human Resources Executive

Sheri B. Bronstein | Global Human Resources Executive

Sheri B. Bronstein is the global human resources executive for Bank of America and a member of the company’s executive management team. In this role, Bronstein leads a global team of human resources professionals responsible for recruiting, leadership development, learning, compensation, benefits, diversity and inclusion, and…learn Moreabout Sheri B. Bronstein
Paul M. Donofrio

Paul M. Donofrio | Chief Financial Officer

Paul M. Donofrio is chief financial officer at Bank of America, with responsibility for the overall financial management of the company, including accounting, balance sheet management, financial planning and analysis, corporate treasury, investor relations, corporate investments and tax. He is also a member of the company’s e…learn Moreabout Paul M. Donofrio
Anne Finucane, Vice Chairman

Anne M. Finucane | Vice Chairman

Anne M. Finucane is vice chairman at Bank of America and a member of the company's executive management team. She is responsible for the strategic positioning of Bank of America and oversees the public policy, customer research and analytics, global marketing, communications and environmental, social and governance (ESG) efforts for th…learn Moreabout Anne M. Finucane
Geoffrey Greener, Chief Risk Officer

Geoffrey S. Greener | Chief Risk Officer

Geoffrey S. Greener is chief risk officer of Bank of America. He is responsible for overseeing the company’s governance and strategy for global risk management and compliance, including relationships with key regulators and supervisory institutions worldwide. Greener is a member of the company’s executive management team. G…learn Moreabout Geoffrey S. Greener
Christine Katziff, Corporate General Auditor

Christine P. Katziff | Corporate General Auditor

Christine P. Katziff is the corporate general auditor of Bank of America and a member of the company’s executive management team. She leads a global team of audit and credit review professionals responsible for providing an independent assessment of the company’s internal controls and credit standards and for making rec…learn Moreabout Christine P. Katziff
Terry Laughlin, Vice Chairman, Head of Global Wealth and Investment Management

Terry Laughlin | Vice Chairman, Head of Global Wealth and Investment Management

Terry Laughlin is vice chairman of Bank of America, and a member of the company’s executive management team. His responsibilities include oversight of the company’s Global Wealth and Investment Management division, which includes Merrill Lynch Wealth Management, U.S. Trust, and Global Wealth and Retirement Solutions. To…learn Moreabout Terry Laughlin
David Leitch

David G. Leitch | Global General Counsel

David G. Leitch is global general counsel for Bank of America, responsible for overseeing the company’s legal functions and its relationships with regulatory and law enforcement authorities around the world.learn Moreabout David G. Leitch
Gary Lynch, Vice Chairman

Gary G. Lynch | Vice Chairman

Gary G. Lynch is a vice chairman of Bank of America and a member of the executive management team. He is responsible for advising the bank's senior leadership and board of directors, with a focus on international regulatory, corporate governance and shareholder-related matters.learn Moreabout Gary G. Lynch
Thomas Montag, Chief Operating Officer

Thomas K. Montag | Chief Operating Officer

Thomas K. Montag is chief operating officer of Bank of America and is a member of the company’s executive management team. In this role, he is responsible for all of the businesses that serve companies and institutional investors, including middle-market commercial and large corporate clients, and institutional investor clients, …learn Moreabout Thomas K. Montag
Thong Nguyen, President of Retail Banking, Co-head of Consumer Banking

Thong M. Nguyen | President of Retail Banking, Co-head of Consumer Banking

Thong M. Nguyen is president of Bank of America’s Retail Banking business and is a member of the company’s executive management team. His team is responsible for providing a full range of financial products and services to 40 million customers.learn Moreabout Thong M. Nguyen
Andrea B. Smith, Chief Administrative Officer

Andrea B. Smith | Chief Administrative Officer

Andrea B. Smith is Bank of America’s chief administrative officer and a member of the company’s executive management team. In this role, Smith brings together several critical functions that drive the business strategy for the company.learn Moreabout Andrea B. Smith
Bruce Thompson, Vice Chairman

Bruce R. Thompson | Vice Chairman

Bruce R. Thompson is vice chairman at Bank of America and chairman of Global Acquisition Finance and Capital Commitments.learn Moreabout Bruce R. Thompson









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Customer Service Hall of Shame

By Douglas A. McIntyre, Alexander Kent, Alexander E.M. Hess, Thomas C. Frohlich and Ashley C. Allen

When it comes to companies we dread dealing with, we all know who they are. Let’s put it this way, would you rather go to the Apple Genius Bar to fix something with your iPhone or to the Bank of America teller to reverse a surprise interest charge?

It’s perhaps no wonder Bank of America leads the nation in bad customer service. The massive U.S. financial institution has made the Customer Service Hall of Shame every year since 2009.



Read more:
http://247wallst.com/special-report/2014/07/18/customer-service-hall-of-shame-3/

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From: lee.mcentire@bankofamerica.com
To: Harris2016@aol.com
Sent: 6/3/2016 4:15:05 P.M. Eastern Daylight Time

Subj: RE: B of A Still Sucks - http://bankofamericastillsucks.blogspot.com/



I feel no remorse for the company’s swift action as we represent a diverse culture and her comments were unwarranted and hurtful.  I am sorry to hear you took the action you did and hope you find a bank that helps with your financial needs.